Advanced Bionics Harmony User's Guide download pdf (Page 49)

48 User Guide for the Auria Harmony Sound Processor

Processor Gets Wet

WARNING: Your processor or headpiece should be serviced only at AB. Do not

attempt to open or repair the processor. Do not continue to use the

processor if any part of it is damaged. Unauthorized opening of the

processor, or other equipment, will void the warranty and may com-

promise system performance.

All parts of the processor have been designed to tolerate rain, moisture, sweat, and

dust expected from normal use. However, if the processor gets wet, perform the

following steps as soon as possible:

• Remove your PowerCel.

• Gently shake your processor to drain any excess water.

• Place your processor in your Auria Carrying Case/Dri-Aid.

IMPORTANT: Place your processor in your carrying case for 24 hours. DO

NOT try to speed up the drying process by using a microwave

oven, convection oven or hair dryer. This could further damage the

internal electronics.

• If after performing the above steps, you notice a deterioration in sound quality

or volume, contact your audiologist for further troubleshooting.

Green LED Light on Processor Does Not Flash in Response to Loud Sounds

(programmable features)

• Conﬁ rm that this feature is enabled.

• Recheck the PowerCel status.

• Perform a System Operation Check.

• Try another program on your processor.

• Try another audio input source such as an Auxiliary Microphone or your Direct

Connect Earhook interfaced with an audio device (e.g., CD/MP3 player).

- You will need to use a program that is designated to accept an external

audio source.

- If this resolves the problem, place your processor and T-Mic (if applicable)

in the Auria Carrying Case/Dri-Aid overnight. If no sound is present the next

day, contact your audiologist.

• Replace the cable/headpiece.

• Refer to “No Sound / Static / Mufﬂ ed Sound / Distorted Sound” section for

additional troubleshooting steps.

• Contact your audiologist for further troubleshooting if necessary.

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Advanced Bionics Harmony User's Guide Page 49